MENU

CLOSE

T E R M S   A N D   C O N D I T I O N S  
F O R   T H E   S A L E   O F   T I C K E T S
TERMS AND CONDITIONS 
FOR THE SALE OF TICKETS

Please select your area of residence.

  • ------

  • Germany

  • Hong Kong

  • Japan

  • Korea

  • Macau

  • Singapore

  • Taiwan

  • Thailand

  • the United Kingdom

  • United States of America

  • ------

  • Germany

  • Hong Kong

  • Japan

  • Korea

  • Macau

  • Singapore

  • Taiwan

  • Thailand

  • the United Kingdom

  • United States of America

Allgemeine Geschäftsbedingungen für den Verkauf

Diese Allgemeinen Geschäftsbedingungen für den Verkauf ("AGB für den Verkauf") sind Bestandteil der Allgemeinen Geschäftsbedingungen für “SWORD ART ONLINE - EX-CHRONICLE - Online Edition” ("AGB für SAO"). Alle Verkäufe unterliegen den zusätzlichen Bestimmungen in den AGB für SAO und der darin enthaltenen Regelung zum Datenschutz. Bei Widersprüchen zwischen diesen AGB für den Verkauf und den AGB für SAO haben die AGB für SAO Vorrang.
1. Informationen zum Vertreiber
■Name des Vertreibers
Sony Music Solutions Inc.
■Adresse
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■Vertreter
Tadahiko Shida, Representative Director

【Allgemeine Geschäftsbedingungen für die Tickets】
2. Informationen zu den Kaufgegenständen
■Kaufpreis
Wird auf der Seite zum Ticketkauf angezeigt.
■Zeitraum der Leistungserbringung
Wird auf der Seite zum Ticketkauf angezeigt.
■Zahlungsart & Datum der Zahlung
・Zahlung per Kreditkarte / Debitkarte
(JCB, MasterCard, VISA, Diners Club, American Express)
*Die Zahlung muss in einer Summe erfolgen. Die Abrechnung erfolgt auf Basis des Kaufdatums des Tickets. Abrechnungsdaten und Zahlungsbearbeitungsdaten variieren je nach Kreditkartenunternehmen.
*Es kann eine Wechselkurs- und/oder Bearbeitungsgebühr etc. anfallen. Bitte erkundigen Sie sich bei Ihrem Kreditkartenunternehmen.

■Besondere Bedingungen für Erstattungen usw.
Bitte beachten Sie, dass wir nach dem Kauf eines Tickets keine Stornierungen oder Rückerstattungen akzeptieren, es sei denn, dies ist auf unsere vereinbarte Haftung zurückzuführen (siehe die AGB für SAO).
■Absagen von Veranstaltungen Wenn eine Veranstaltung, für die Sie ein Ticket erworben haben, abgesagt oder verschoben wird, erstatten wir den Kaufpreis nur innerhalb eines bestimmten Zeitraums gemäß einem Verfahren, das wir separat mitteilen werden.
Wir werden Sie über das Verfahren per E-Mail an Ihre registrierte E-Mail-Adresse benachrichtigen.

■Systemvoraussetzungen
Die Systemvoraussetzungen finden Sie hier.

■Kontakt für Anfragen
Bitte kontaktieren Sie uns hier.
Terms and Conditions for the Sale
These Terms and Conditions for the Sale (“TCS”) are incorporated into the Terms of Service for “SWORD ART ONLINE - EX-CHRONICLE - Online Edition” (“TOS”). All sales are subject to the additional provisions in the TOS and the Privacy Policy incorporated therein. If there are any conflicts between the TCS and the TOS, the TOS prevail
1. Information regarding the distributor
■Name of distributor
Sony Music Solutions Inc.
■Address
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■Representative
Tadahiko Shida, Representative Director

【Terms and Conditions Applicable to the Tickets】
2. Information regarding purchase items
■Purchase price
Displayed on the Ticket purchase page.
■Period for provision of services
Displayed on the Ticket purchase page.
■Payment method & date of payment
・Payment by credit card / debit card
(JCB, MasterCard, VISA, Diners Club, American Express)
*Payment must be made in one lump-sum. Charges will be based on the date the Ticket was purchased. Settlement dates and payment processing dates will vary depending on the credit card company.
*You may be charged an exchange rate and/or clerical fee, etc. Please check with your credit card company.

■Special conditions for refunds, etc.
Please note that except when attributable to our agreed liability (see the TOS), we do not accept cancellations or refunds after a ticket has been purchased.
■Event cancellations If an event for which you purchased a Ticket is cancelled or postponed, we will refund the purchase price only during a designated period in accordance with the procedures to be notified separately.
We will notify you of such procedures via email to your registered email address.
■System requirements
Please see here for system requirements.

■Contact for inquiries
Please contact us here.
Terms and Conditions for the Sale

These Terms and Conditions for the Sale (“TCS”) are incorporated into the Terms of Service (“TOS”) for this service. All sales are subject to the additional provisions in the TOS and the Privacy Policy incorporated therein. If there are any conflicts between the TCS and the TOS, the TOS prevail.
Customers should read both the TCS and the TOS carefully before proceeding with the purchase of Tickets. If Customers do not agree to the TCS and the TOS, they must not purchase any Tickets.
1. Information regarding the distributor/seller
■Name of distributor/seller
Sony Music Solutions Inc.
■Address
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■Representative
Tadahiko Shida, Representative Director

【Terms and Conditions Applicable to the Tickets】
2. Information regarding purchase items
■Purchase price
Displayed on the Ticket purchase page.
■Period for provision of services
Displayed on the Ticket purchase page.
■Payment method & date of payment
・Payment by credit card / debit card
(JCB, MasterCard, VISA, Diners Club, American Express)
*Payment must be made in one lump-sum. Charges will be based on the date the Ticket was purchased. Settlement dates and payment processing dates will vary depending on the credit card company.
*You may be charged an exchange rate and/or clerical fee, etc. Please check with your credit card company.

■Tickets will be delivered to Customers online. Please login to your account to use the ticket.

■Special conditions for refunds, etc.
Please note that except when attributable to (i) our intentional misconduct or gross negligence; or (ii) there is an event cancellation, we do not accept cancellations or refunds after a ticket has been purchased.
■Event cancellations
If an event for which you purchased a Ticket is cancelled or postponed, we will refund the purchase price only during a designated period in accordance with the procedures to be notified separately.
We will notify you of such procedures via email to your registered email address.
■System requirements
Please see here for system requirements.

■Contact for inquiries
Please contact us here.
特定商取引法に基づく表記
1.販売主体についての表示
■販売事業者名
株式会社ソニー・ミュージックソリューションズ
■所在地
〒107-6214 東京都港区赤坂9-7-1 ミッドタウン・タワー
■代表者名
代表取締役  志田 忠彦
■お問い合わせ先
050-2018-6531
■電子メールによる広告をする場合の電子メールアドレス
[email protected]
2.販売商品についての表示
■販売価格
商品ページに表示されます。
■役務提供時期
商品ページに表示されます。
■キャンセル/返品
お客様のご都合によるキャンセル、返金、交換はお受けすることはできません。
■動作環境
動作環境はこちらからご確認ください。
■お支払方法およびお支払時期
・クレジットカード/デビットカード決済
(JCB、MasterCard、VISA、Diners Club、American Express)
※お支払は、一括払となります。購入日を基準として課金されます。
クレジットカード/デビットカード会社により締日および引落日が異なります。
■お問い合わせ窓口・受付方法・受付時間
受付方法
お問い合わせフォーム、電話
お問い合わせフォーム
イベント全般(チケットを含む)に関するお問い合わせはこちら
電話
050-2018-6531
※商品やご購入方法等に関するお問い合わせは上記お問い合わせフォームよりお願いいたします。
※お客様との電話応対時においては、お問い合わせ内容などの正確な把握および今後のサービス向上のために、通話を録音させていただいております。
受付時間
平日10:00~18:00、土日祝日及び弊社休業日を除く
판매에 관한 규약

판매에 관한 규약(“판매규약”)은 서비스 이용규약(“이용규약”)과 일체가 되는 것으로서, 모든 판매는 이용규약 및 이에 편입되어 있는 개인정보 처리방침의 대상이 됩니다. 판매규약과 이용규약 간에 모순이 있는 경우에는 이용규약이 우선됩니다.
1. 판매 주체에 대한 표시
■판매사업자명
Sony Music Solutions Inc.
■소재지
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■대표자명
Tadahiko Shida, Representative Director

【티켓에 적용되는 내용】
2. 판매 상품에 대한 표시
■판매가격
티켓 구매 페이지에 표시됩니다.
■용역제공시기
티켓 구매 페이지에 표시됩니다.
■지급방법 및 지급시기
・신용카드 / 직불카드 결제
(JCB, MasterCard, VISA, Diners Club, American Express)
※결제는 일시불로 진행됩니다. 티켓 구매일을 기준으로 과금됩니다. 신용카드사에 따라 마감일 및 결제일이 상이합니다.
※환율 또는 사무 수수료 등이 발생하는 경우가 있으므로, 신용카드사에 확인하여 주십시오.

■환불특약 등 관련
당사에 고의 또는 중대한 과실이 있는 경우를 제외하고 취소 또는 환불은 불가합니다.
■공연중지 관련
구매하신 티켓 관련 행사가 중지・연기된 경우에는 별도의 안내 방법을 통해 소정의 기간에 한정하여 환불을 진행합니다.
환불 진행 방법은 등록하신 이메일 주소로 이메일로 연락합니다.
■동작 환경
동작 환경은 해당 페이지를 통해 확인하실 수 있습니다.

■문의창구
해당 페이지를 통해 문의하여 주십시오.
Terms and Conditions for the Sale

These Terms and Conditions for the Sale (“TCS”) are incorporated into the Terms of Service (“TOS”) for this service. All sales are subject to the additional provisions in the TOS and the Privacy Policy incorporated therein. If there are any conflicts between the TCS and the TOS, the TOS prevail.
Customers should read both the TCS and the TOS carefully before proceeding with the purchase of Tickets. If Customers do not agree to the TCS and the TOS, they must not purchase any Tickets.
1. Information regarding the distributor/seller
■Name of distributor/seller
Sony Music Solutions Inc.
■Address
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■Representative
Tadahiko Shida, Representative Director

【Terms and Conditions Applicable to the Tickets】
2. Information regarding purchase items
■Purchase price
Displayed on the Ticket purchase page.
■Period for provision of services
Displayed on the Ticket purchase page.
■Payment method & date of payment
・Payment by credit card / debit card
(JCB, MasterCard, VISA, Diners Club, American Express)
*Payment must be made in one lump-sum. Charges will be based on the date the Ticket was purchased. Settlement dates and payment processing dates will vary depending on the credit card company.
*You may be charged an exchange rate and/or clerical fee, etc. Please check with your credit card company.

■Tickets will be delivered to Customers online. Please login to your account to use the ticket.

■Special conditions for refunds, etc.
Please note that except when attributable to (i) our intentional misconduct or gross negligence; or (ii) there is an event cancellation, we do not accept cancellations or refunds after a ticket has been purchased.
■Event cancellations
If an event for which you purchased a Ticket is cancelled or postponed, we will refund the purchase price only during a designated period in accordance with the procedures to be notified separately.
We will notify you of such procedures via email to your registered email address.
■System requirements
Please see here for system requirements.

■Contact for inquiries
Please contact us here.
Terms and Conditions for the Sale

These Terms and Conditions for the Sale (“TCS”) are incorporated into the Terms of Service (“TOS”) for this service. All sales are subject to the additional provisions in the TOS and the Privacy Policy incorporated therein. If there are any conflicts between the TCS and the TOS, the TOS prevail.
Customers should read both the TCS and the TOS carefully before proceeding with the purchase of Tickets. If Customers do not agree to the TCS and the TOS, they must not purchase any Tickets.
1. Information regarding the distributor/seller
■Name of distributor/seller
Sony Music Solutions Inc.
■Address
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■Representative
Tadahiko Shida, Representative Director

【Terms and Conditions Applicable to the Tickets】
2. Information regarding purchase items
■Purchase price
Displayed on the Ticket purchase page.
■Period for provision of services
Displayed on the Ticket purchase page.
■Payment method & date of payment
・Payment by credit card / debit card
(JCB, MasterCard, VISA, Diners Club, American Express)
*Payment must be made in one lump-sum. Charges will be based on the date the Ticket was purchased. Settlement dates and payment processing dates will vary depending on the credit card company.
*You may be charged an exchange rate and/or clerical fee, etc. Please check with your credit card company.

■Tickets will be delivered to Customers online. Please login to your account to use the ticket.

■Special conditions for refunds, etc.
Please note that except when attributable to (i) our intentional misconduct or gross negligence; or (ii) there is an event cancellation, we do not accept cancellations or refunds after a ticket has been purchased.
■Event cancellations
If an event for which you purchased a Ticket is cancelled or postponed, we will refund the purchase price only during a designated period in accordance with the procedures to be notified separately.
We will notify you of such procedures via email to your registered email address.
■System requirements
Please see here for system requirements.

■Contact for inquiries
Please contact us here.
Terms and Conditions for the Sale

These Terms and Conditions for the Sale (“TCS”) are incorporated into the Terms of Service (“TOS”) for this service. All sales are subject to the additional provisions in the TOS and the Privacy Policy incorporated therein. If there are any conflicts between the TCS and the TOS, the TOS prevail.
Customers should read both the TCS and the TOS carefully before proceeding with the purchase of Tickets. If Customers do not agree to the TCS and the TOS, they must not purchase any Tickets.
1. Information regarding the distributor/seller
■Name of distributor/seller
Sony Music Solutions Inc.
■Address
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■Representative
Tadahiko Shida, Representative Director

【Terms and Conditions Applicable to the Tickets】
2. Information regarding purchase items
■Purchase price
Displayed on the Ticket purchase page.
■Period for provision of services
Displayed on the Ticket purchase page.
■Payment method & date of payment
・Payment by credit card / debit card
(JCB, MasterCard, VISA, Diners Club, American Express)
*Payment must be made in one lump-sum. Charges will be based on the date the Ticket was purchased. Settlement dates and payment processing dates will vary depending on the credit card company.
*You may be charged an exchange rate and/or clerical fee, etc. Please check with your credit card company.

■Tickets will be delivered to Customers online. Please login to your account to use the ticket.

■Special conditions for refunds, etc.
Please note that except when attributable to (i) our intentional misconduct or gross negligence; or (ii) there is an event cancellation, we do not accept cancellations or refunds after a ticket has been purchased.
■Event cancellations
If an event for which you purchased a Ticket is cancelled or postponed, we will refund the purchase price only during a designated period in accordance with the procedures to be notified separately.
We will notify you of such procedures via email to your registered email address.
■System requirements
Please see here for system requirements.

■Contact for inquiries
Please contact us here.
交易相關條款

交易相關條款(「交易條款」)與服務使用條款為一整體,所有交易均為使用條款及其所包含之隱私政策之對象。交易條款及使用條款間有所出入時,以使用條款為準。
1. 販售主體標示
■販售業者名稱
Sony Music Solutions Inc.
■所在地
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■代表人姓名
Tadahiko Shida, Representative Director

【適用於票之條款】
2. 販售商品標示
■販售價格
標示於票券購買頁面。
■服務提供時點
標示於票券購買頁面。
■付款方式及付款時點
・信用卡 / 借記卡付款
(JCB、MasterCard、VISA、Diners Club、American Express)
※付款係一次付清。以票券購買日為基準收費。結算日及扣款日會依信用卡公司而有不同。
※另可能發生匯率、行政手續費等,請向信用卡公司確認。

■退貨特約等
除本公司有故意或重大過失之情形外,不受理取消或退款。
■表演中止
您所購入之票券相關活動發生中止/延期時,將依另行說明之方式,於限定期間內進行退款。
退款方法將以電子郵件向您所註冊之郵件地址聯繫。
■操作環境
操作環境請於確認。

■聯繫窗口
請由頁聯繫。
Terms and Conditions for the Sale

These Terms and Conditions for the Sale (“TCS”) are incorporated into the Terms of Service (“TOS”) for this service. All sales are subject to the additional provisions in the TOS and the Privacy Policy incorporated therein. If there are any conflicts between the TCS and the TOS, the TOS prevail.
Customers should read both the TCS and the TOS carefully before proceeding with the purchase of Tickets. If Customers do not agree to the TCS and the TOS, they must not purchase any Tickets.
1. Information regarding the distributor/seller
■Name of distributor/seller
Sony Music Solutions Inc.
■Address
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■Representative
Tadahiko Shida, Representative Director

【Terms and Conditions Applicable to the Tickets】
2. Information regarding purchase items
■Purchase price
Displayed on the Ticket purchase page.
■Period for provision of services
Displayed on the Ticket purchase page.
■Payment method & date of payment
・Payment by credit card / debit card
(JCB, MasterCard, VISA, Diners Club, American Express)
*Payment must be made in one lump-sum. Charges will be based on the date the Ticket was purchased. Settlement dates and payment processing dates will vary depending on the credit card company.
*You may be charged an exchange rate and/or clerical fee, etc. Please check with your credit card company.

■Tickets will be delivered to Customers online. Please login to your account to use the ticket.

■Special conditions for refunds, etc.
Please note that except when attributable to (i) our intentional misconduct or gross negligence; or (ii) there is an event cancellation, we do not accept cancellations or refunds after a ticket has been purchased.
■Event cancellations
If an event for which you purchased a Ticket is cancelled or postponed, we will refund the purchase price only during a designated period in accordance with the procedures to be notified separately.
We will notify you of such procedures via email to your registered email address.
■System requirements
Please see here for system requirements.

■Contact for inquiries
Please contact us here.
ข้อตกลงและเงื่อนไขการขายบัตรชมการแสดง

ข้อตกลงและเงื่อนไขสำหรับการขายบัตรชมการแสดง (“TCS”) ฉบับนี้ รวมอยู่ในข้อตกลงการให้บริการ(“TOS”) สำหรับบริการนี้ การจัดจำหน่ายทั้งหมดอยู่ภายใต้ข้อกำหนดเพิ่มเติมในข้อตกลงการให้บริการและนโยบายความเป็นส่วนตัวซึ่งรวมอยู่ด้วยกัน หากมีความขัดแย้งเกิดขึ้นระหว่าง TCS กับ TOS ให้ข้อตกลงของ TOS มีผลใช้บังคับ
1. ข้อมูลผู้จัดจำหน่าย
■ ชื่อผู้จัดจำหน่าย
Sony Music Solutions Inc.
■ ที่อยู่
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■ ตัวแทน
Tadahiko Shida, Representative Director

【ข้อตกลงและเงื่อนไที่ใช้กับตั๋ว】
2. ข้อมูลเกี่ยวกับสินค้า
■ ราคา
แสดงบนหน้าการซื้อบัตร
■ ระยะเวลาในการให้บริการ
แสดงบนหน้าการซื้อบัตร
■ วิธีการชําระเงินและวันที่ต้องชําระเงิน
การชําระเงินโดยบัตรเครดิต / บัตรเดบิต
(JCB, MasterCard, VISA, Diners Club, American Express)
*การชําระเงินต้องชำระทั้งหมดภายในครั้งเดียว ไม่สามารถแบ่งชำระได้ ราคาจะอ้างอิงจากวันที่ซื้อบัตรวันที่ชําระเงินและวันที่ดำเนินการชําระเงินจะแตกต่างกันไปขึ้นอยู่กับบริษัทบัตรเครดิต
*คุณอาจถูกเรียกเก็บเงินจากอัตราแลกเปลี่ยนเงินตราต่างประเทศและ/หรือค่าธรรมเนียม ฯลฯ โปรดตรวจสอบกับบริษัทบัตรเครดิตของคุณ

■ เงื่อนไขพิเศษสําหรับการขอคืนเงิน ฯลฯ
ขอเรียนให้ทราบว่า จะไม่มีการยกเลิกหรือคืนเงินหลังจากที่บัตรได้ทำการซื้อเรียบร้อยแล้วยกเว้นจะเกิดการประพฤติมิชอบโดยเจตนาหรือความประมาทอย่างร้ายแรงของเรา
■ การยกเลิกการแสดง
หากการแสดงที่คุณซื้อบัตรได้ถูกยกเลิกหรือเลื่อนออกไปเราจะคืนเงินค่าบัตรภายในช่วงเวลาที่กําหนดเท่านั้นตามขั้นตอนที่จะแจ้งต่างหากต่อไป
ขั้นตอนดังกล่าวจะแจ้งให้ทราบผ่านทางอีเมลที่ได้ลงทะเบียนไว้
■ ความต้องการของระบบ
โปรดดูที่นี่สําหรับความต้องการของระบบ

■ ผู้ติดต่อสําหรับการสอบถาม
โปรดติดต่อที่นี่
Terms and Conditions for the Sale

These Terms and Conditions for the Sale (“TCS”) are incorporated into the Terms of Service (“TOS”) for this service. All sales are subject to the additional provisions in the TOS and the Privacy Policy incorporated therein. If there are any conflicts between the TCS and the TOS, the TOS prevail.
Customers should read both the TCS and the TOS carefully before proceeding with the purchase of Tickets. If Customers do not agree to the TCS and the TOS, they must not purchase any Tickets.
1. Information regarding the distributor/seller
■Name of distributor/seller
Sony Music Solutions Inc.
■Address
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■Representative
Tadahiko Shida, Representative Director

【Terms and Conditions Applicable to the Tickets】
2. Information regarding purchase items
■Purchase price
Displayed on the Ticket purchase page.
■Period for provision of services
Displayed on the Ticket purchase page.
■Payment method & date of payment
・Payment by credit card / debit card
(JCB, MasterCard, VISA, Diners Club, American Express)
*Payment must be made in one lump-sum. Charges will be based on the date the Ticket was purchased. Settlement dates and payment processing dates will vary depending on the credit card company.
*You may be charged an exchange rate and/or clerical fee, etc. Please check with your credit card company.

■Tickets will be delivered to Customers online. Please login to your account to use the ticket.

■Special conditions for refunds, etc.
Please note that except when attributable to (i) our intentional misconduct or gross negligence; or (ii) there is an event cancellation, we do not accept cancellations or refunds after a ticket has been purchased.
■Event cancellations
If an event for which you purchased a Ticket is cancelled or postponed, we will refund the purchase price only during a designated period in accordance with the procedures to be notified separately.
We will notify you of such procedures via email to your registered email address.
■System requirements
Please see here for system requirements.

■Contact for inquiries
Please contact us here.
Terms and Conditions for the Sale

These Terms and Conditions for the Sale (“TCS”) are incorporated into the Terms of Service (“TOS”) for this service. All sales are subject to the additional provisions in the TOS and the Privacy Policy incorporated therein. If there are any conflicts between the TCS and the TOS, the TOS prevail.
Customers should read both the TCS and the TOS carefully before proceeding with the purchase of Tickets. If Customers do not agree to the TCS and the TOS, they must not purchase any Tickets.

1. Information regarding the distributor/seller
■Name of distributor/seller
Sony Music Solutions Inc.
■Address
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■Representative
Tadahiko Shida, Representative Director

【Terms and Conditions Applicable to the Tickets】
2. Information regarding purchase items
■Purchase price
Displayed on the Ticket purchase page.
■Period for provision of services
Displayed on the Ticket purchase page.
■Payment method & date of payment
・Payment by credit card / debit card
(JCB, MasterCard, VISA, Diners Club, American Express)
*Payment must be made in one lump-sum. Charges will be based on the date the Ticket was purchased. Settlement dates and payment processing dates will vary depending on the credit card company.
*You may be charged an exchange rate and/or clerical fee, etc. Please check with your credit card company.

■Tickets will be delivered to Customers online. Please login to your account to use the ticket.

■Special conditions for refunds, etc.
Please note that except when attributable to (i) our intentional misconduct or gross negligence; or (ii) there is an event cancellation, we do not accept cancellations or refunds after a ticket has been purchased.
■Event cancellations
If an event for which you purchased a Ticket is cancelled or postponed, we will refund the purchase price only during a designated period in accordance with the procedures to be notified separately.
We will notify you of such procedures via email to your registered email address.
■System requirements
Please see here for system requirements.

■Contact for inquiries
Please contact us here.
Terms and Conditions for the Sale

These Terms and Conditions for the Sale (“TCS”) are incorporated into the Terms of Service (“TOS”) for this service. All sales are subject to the additional provisions in the TOS and the Privacy Policy incorporated therein. If there are any conflicts between the TCS and the TOS, the TOS prevail.
Customers should read both the TCS and the TOS carefully before proceeding with the purchase of Tickets. If Customers do not agree to the TCS and the TOS, they must not purchase any Tickets.
1. Information regarding the distributor/seller
■Name of distributor/seller
Sony Music Solutions Inc.
■Address
Midtown Tower, 9-7-1 Akasaka, Minato-ku, Tokyo 107-6214, Japan
■Representative
Tadahiko Shida, Representative Director

【Terms and Conditions Applicable to the Tickets】
2. Information regarding purchase items
■Purchase price
Displayed on the Ticket purchase page.
■Period for provision of services
Displayed on the Ticket purchase page.
■Payment method & date of payment
・Payment by credit card / debit card
(JCB, MasterCard, VISA, Diners Club, American Express)
*Payment must be made in one lump-sum. Charges will be based on the date the Ticket was purchased. Settlement dates and payment processing dates will vary depending on the credit card company.
*You may be charged an exchange rate and/or clerical fee, etc. Please check with your credit card company.

■Tickets will be delivered to Customers online. Please login to your account to use the ticket.

■Special conditions for refunds, etc.
Please note that except when attributable to (i) our intentional misconduct or gross negligence; or (ii) there is an event cancellation, we do not accept cancellations or refunds after a ticket has been purchased.
■Event cancellations
If an event for which you purchased a Ticket is cancelled or postponed, we will refund the purchase price only during a designated period in accordance with the procedures to be notified separately.
We will notify you of such procedures via email to your registered email address.
■System requirements
Please see here for system requirements.

■Contact for inquiries
Please contact us here.
top